Support FAQs

How do I edit my entry?

You cannot edit your entry once you submit it.  If you would like the entry taken down, please email us with the subject “Please Remove My Entry” and include the full text of your invisible loss in the body of the email.  We will remove your entry and you are free to submit a new one at any time.

How do I delete my entry?

If you would like the entry taken down, please email us with the subject “Please Remove My Entry” and include the full text of your invisible loss in the body of the email.  Please allow 24-48 hours for the post to be removed.

How do I delete a comment?

To delete a comment, please email us with the subject “Please Remove My Comment” and include the URL of the post along with your name and email address used when making the comment.

How is my data stored?

We do not store any personal data if you only make an Invisible Loss submission.  If you make a comment, your name and email address is stored with your comment.  If you would like your data removed, please email us with the subject “Data Removal Request” and include the name and email you would like removed.